Welcome to Social Lancer ("Social Lancer", "we", "us"). These Terms of Service ("Terms") govern your access to and use of social-lancer.com and our related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Who can use Social Lancer
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. By using the Service you represent that you meet these requirements and that any information you provide is accurate and current.
2. Accounts
- You are responsible for safeguarding your login credentials and for all activity under your account.
- You must notify us immediately of any unauthorized use.
- We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose risk to other users.
3. The marketplace
Social Lancer is a venue connecting brands, clients and buyers with content creators and freelancers. We do not employ creators or freelancers, and we are not a party to any agreement between users. Users are solely responsible for their dealings with each other, including the scope, quality, legality, delivery and payment of any work. Our Privacy Policy explains how we handle your data.
3.1 Your content
You keep ownership of what you post: your profile, messages, projects, proposals, services, deliveries, reviews and files ("Your Content"). You grant Social Lancer a worldwide, non-exclusive, royalty-free license to host, store, display and reproduce Your Content to operate, improve and promote the Service. You are responsible for having the rights to everything you upload. Deleting Your Content ends this license, except for copies already shared with other users (for example files delivered in an order) and backups kept for a limited time.
3.2 Projects and proposals
- Clients post projects; freelancers may submit one proposal per project while it is open.
- Awarding a proposal hires that freelancer and declines the other proposals. The client and freelancer then agree milestones in the Service.
- A project, proposal or milestone status (for example "funded" or "released") records what the parties have agreed. Until payments launch (section 5), it does not mean money has moved.
3.3 Services and orders
- Sellers offer services with packages that state the price, delivery time and number of revisions.
- An order follows the steps shown in the Service: the buyer submits requirements, the seller delivers, the buyer accepts or requests a revision within the package limit, and the buyer may then leave one review.
- You may not order your own service, inflate ratings, or pressure anyone to change a review.
3.4 Messaging
Brands on a paid plan can start conversations with creators, and creators can reply. Messages must relate to legitimate work and follow section 4. We may review messages when they are reported or when needed to keep the Service safe or comply with the law.
3.5 Brand subscriptions
- Paid plans are billed in advance on a monthly or annual basis and renew automatically until cancelled.
- Fees are non-refundable except where required by law.
- We may change pricing with at least 30 days' notice; changes apply to your next renewal.
4. Acceptable use
You agree not to:
- Scrape, harvest, or otherwise systematically extract data from the Service.
- Misrepresent your identity, affiliation, audience size, or engagement metrics.
- Send spam, chain messages, or unsolicited bulk outreach.
- Upload content that is unlawful, infringing, defamatory, harassing, hateful, sexually explicit involving minors, or that violates third-party rights.
- Circumvent the platform to avoid fees, including moving work or payment off-platform to evade fees.
- Post fake projects, services, proposals or reviews, or use the Service to recruit for anything illegal.
- Interfere with or disrupt the Service or attempt to gain unauthorized access.
5. Fees and payments
Payments are not live yet. Orders, milestones and other marketplace features currently run in test mode: no money is charged, held in escrow or paid out through the Service, and "funded", "paid" or "released" labels are records only. If you pay another user outside the Service in the meantime, you do so at your own risk and Social Lancer is not responsible for that payment.
When payments launch, subscriptions and other paid features will be billed through our payment processor, and we will update these Terms with the applicable fees, payout and refund rules before charging anyone. You authorize us and our processor to charge your payment method for amounts you agree to, and you are responsible for any applicable taxes other than taxes on our income.
6. Intellectual property
The Service, including the Social Lancer name, logo, and underlying software, is owned by Social Lancer and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. No other rights are granted by implication.
7. Termination
You may stop using the Service at any time. We may suspend or terminate your access for any reason, including breach of these Terms. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CREATOR OR BRAND WILL MEET YOUR EXPECTATIONS.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIAL LANCER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR (B) US$100.
10. Indemnity
You will indemnify and hold harmless Social Lancer and its affiliates from any claims, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your content, your dealings with other users, or your breach of these Terms.
11. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
12. Changes
We may update these Terms from time to time. If we make material changes, we will notify you via the Service or by email. Continued use after changes take effect means you accept the updated Terms.
13. Contact
Questions? Email support@social-lancer.com.